It turns out the reason for this error was because the customer was using a private-only server, and our portal runs and scans on the public network. My team-ACS-Security-assists customers with Nessus vulnerability scanning through the IBM Cloud portal so I started investigating this. They had tried to initiate a Nessus vulnerability scan from the portal on their server, but they couldn’t get the scanner to initiate. The customer shared with me this error: 'Error: An IP address is required to start a security scan request.' Recently, I worked with a customer who told me that they were having errors running Nessus Vulnerability Scans through our portal.

IBM Cloud customers want options, and especially for those who use our tools, they want to get work done faster and without any limitations. Configure your proxy server to allow this service or put it off.How to use our API to initiate scans on Windows and Linux. Ensure that '' is not being filtered by slow proxy servers or proxy-based antivirus. Your proxy server might be blocking the Nessus service from updating or downloading your plugins. Or you can clear up disk space on your Linux computer with these GUI tools. Edit the settings of your Linux virtual machine and increase the allocated storage.

Check your connection speed and make sure it isn't fluctuating.ĭoes your computer have enough disk space to download the Nessus plugins and components? Make sure to delete or move some files to make space for new ones.Ĭhances are that you are running Linux on a virtual machine like VMware, VirtualBox, HyperV, etc.

Then make sure it is in an elevated position.

If you're using a Wi-Fi router, turn it off and on.

Toggle the airplane mode button on and off to reset the internet connection.Before fixing this problem, try the following:

How to use nessus in vmware